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IT Support Technician

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Job description

  • Troubleshoot issues related to IT (hardware, software, network, VoIP, printing);
  • Monitor support requests;
  • Provide assistance in the use of IT equipment;
  • Monitor proper functioning of equipment and works in preventing problems;
  • Provide maintenance and keep evidence of IT equipment

Job responsibilities

Job requirement

  • Microsoft Windows, Microsoft Office suite, e-mail protocols and hardware components knowledge (mid-level);
  • Good knowledge of networking;
  • Ability to assimilate new knowledge;
  • Positive attitude, proactive and oriented towards identifying solutions and solving problems;
  • Good English both writing and speaking